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Fault reporting by QR code

A QR code in the house, the report with a photo in your mail.

The resident scans the poster, picks what is wrong and takes a photo. No app, no login, in five languages. You see what you will find before you drive out.

Request a pilot Try the demo

No cameras or microphonesServers in the EUYour data is yours

Where it goes wrong

What you don't see costs money.

Reports by chatNo photo, no address, and nobody knows who picks it up.
Language problemsResidents who speak no Dutch or English report nothing.
Driving twiceFirst to look, then back with the right part.
One platform

Part of one system.

Sensors, housing management, fault reporting, the route planner and the commute planner share the same houses, rooms and residents. What a sensor measures shows up at the address; a fault report arrives at the right house; the route goes where attention is needed.

The platform

What's included

The resident scans the poster, picks what is wrong and takes a photo. No app, no login, in five languages. You see what you will find before you drive out. More about fault reporting →

Five languagesDutch, English, Polish, Romanian and Hungarian.
Photo requiredyou see what you will find.
Clear choicesleaks, hot water, locks and more.
Straight to e-mailto the coordinator of that house, with a link to the report.
Status and notenew, in progress, solved – with the history.
Smell of gas? Call firstThe form shows the emergency number and what to do.
One code per housePoster gone? A new code makes the old one invalid.
Without our logoThe resident sees your organisation, not ours.
Protected against spamA limit per house and per hour.
All posters at oncePrint them for all your houses.
Also without sensorsFault reporting works on its own.
Read alsoBoiler problems in rented housing →Check-in and check-out inspections →
How it works

Up and running in three steps.

  1. 1A poster per housePrint and hang it; the code belongs to exactly one address.
  2. 2A report with a photoIn Dutch, English, Polish, Romanian or Hungarian.
  3. 3Handle itNew, in progress, solved – with notes and history.
Questions

Frequently asked questions

Do residents need an app?

No. They scan the QR code with their phone's camera and fill in a short report with a photo. No login is needed.

What does it cost?

Free up to 10 houses, then € 2.99 per house per month, or € 1 per house with sensors.

And a gas smell?

Then the form shows the emergency numbers at once; no photo is needed.

Who it is for

Made for those who rent out and manage rooms.

Migrant worker housingEnergy, mould and SNFMore Student housingRooms, mould and fault reportingMore Staffing agenciesHousing, beds and commuteMore Housing and facility managersInspections, meters and faultsMore

Start small: a pilot in a few houses.

After a month you know per room where energy leaks away and where mould threatens.

Request a pilot Try it freeTry the demo